[6bone] RFC2772 rewrite

[Paul Aitken]

Nicolas,

> A pTLA is managed by many people.

Allegedly, yes.

> If a network is correctly managed, there is always someone available for
> solve technical problems.

Not so. Cisco doesn't require us to work 24 x 7, though we enjoy our 
work so much that we're often available out of hours - and I'm sure the 
same holds true for other pTLA's too. But I expect that many technical 
contacts from existing pTLA's will be out of touch while they travel to 
the IETF.

Presumably if you take your girlfriend away for the weekend then either 
you persuade her to let you take your laptop computer with you, or you 
get Mike Cheney to stand in for you, right?

> Autoresponder or ticketing system don't solve the problem of reply and
> the technical problem.

Yes, that was my point exactly - but they do meet the wording of your 
requirement of a response within 24 hours. Having 99.9...% of queries 
responded to in under a minute looks great as a statistic, but is 
totally useless unless there's human intervention to back it up.

So best to ask for the human intervention rather than the response, eh?

-- 
Paul Aitken
IPv6 Development, Cisco Systems Ltd, Edinburgh, Scotland.